Build a Stellar Online Reputation
Don't let a few negative reviews tarnish years of excellence. Take control of your online reputation today
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How it works
Building Confidence: A Step-by-Step Guide to a Better Online Presence
1. Instant free
Assessment
Get a free, quick evaluation of your online presence, pinpointing strengths and areas needing attention, including your visibility on directories and review sites.
2. Custom
Action Plan
A strategy tailored for you, outlining clear actions to enhance your directory listings and online presence, ensuring you stand out positively.
3. Active
Management
We boost your online image, ensure 24/7 shine, directory optimization and manage all reviews—promoting positives and privately resolving negatives.
4. Progress
Reports
Stay informed with regular, easy-to-understand updates on your reputation's growth and improvements, including how we're optimizing your presence and managing feedback across platforms.
Services
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Google My Business & Review management
Enhance your visibility on Google My Business and top legal directories like Avvo, lawyers.com, findlaw, and legalmatch, Martindalle-Hubbel, NOLO, and BBB. Ensure accurate, appealing profiles that attract clients and reflect your expertise.
Local SEO & Directory optimization
Monitor your online presence across social media, websites, and forums. Stay informed about what clients say about you, allowing for timely responses and insights into client satisfaction.
Strategic Review Management
A comprehensive system to manage reviews across all platforms, encouraging positive feedback and privately addressing any negative experiences. This system includes automated emails and SMS to collect patient feedback, promoting positive reviews, and discreetly handling negative feedback for direct resolution.
Services
Press Release Distribution & Content Creation
Position yourself as a thought leader with strategic press releases distributed to major news outlets like Fox News, NBC News, CBS, and over 100 more sites. Engage patients with law articles that highlight your expertise and commitment to patient care.
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Reputation Repair & Crisis Management
Address any negative online content with a strategic approach to repair your reputation. Implement effective crisis management plans to quickly respond to any potential reputation threats, maintaining patient trust.
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Client Journey Optimization & Insightful Analytics
Streamline every step of your client journey, from scheduling to follow-up, using targeted engagement tools and actionable analytics for continuous service improvement.
Why The Boost Lab?
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Tailored for lawyers and doctors: Our solutions are specifically designed for law professionals, understanding the nuances and importance of client perception.
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Data-Driven Strategies: Leverage the power of analytics to make informed decisions and track the impact of your reputation management efforts.
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Expert Team: Our team of digital law marketing experts is dedicated to your success, offering personalized support and guidance.
Cases
Challenge:
Dr. Stanton's practice was experiencing a decline in new patient appointments due to a series of negative reviews and a lackluster online presence. Her expertise and patient care were not accurately reflected online.
Solution: We implemented a comprehensive online reputation management strategy, optimizing her Google My Business profile and enhancing her visibility on Healthgrades and ZocDoc. Our strategic review management system encouraged satisfied patients to share their positive experiences, while our team crafted professional responses to negative feedback.
Outcome: Within six months, Dr. Stanton's practice saw a 40% increase in new patient appointments. Positive reviews rose by 60%, significantly improving her practice's online rating and visibility. Patient feedback highlighted an appreciation for the improved communication and the practice's proactive approach to patient satisfaction.
Dr. Emily Stanton
Dermalab, Austin
Challenge:
Riverside Dental Clinic struggled with outdated directory listings and a lack of patient engagement, leading to missed opportunities for attracting new patients and retaining existing ones.
Solution: Our team conducted a thorough optimization of their online directory listings, including DocDoz and ZocDoc, ensuring accurate and compelling information was presented. We also introduced patient engagement tools, including automated appointment reminders and satisfaction surveys, to enhance the patient experience.
Outcome: The clinic experienced a 25% increase in patient retention and a significant boost in new patient inquiries within the first three months. The updated listings and improved patient communication strategies contributed to a more positive online presence and increased local awareness.
Heartland Cardiology Associates
Houston, Texas
Challenge:
Heartland Cardiology Associates faced a reputation crisis following an influx of unjust negative reviews, overshadowing their high-quality care and expertise in cardiology.
Solution: We initiated a crisis management plan that included direct engagement with dissatisfied patients to address their concerns privately and an aggressive positive review campaign. Our press release service was leveraged to highlight the practice's achievements and community contributions, further solidifying their reputation.
Outcome: The practice not only recovered from the negative impact but also enhanced its reputation, with a 75% reduction in negative reviews and a double-digit growth in positive feedback. The strategic focus on showcasing their cardiology expertise and community involvement through various platforms reestablished their standing as leaders in heart care.
Riverside Dental Clinic
Boca Raton, FL